Make sure you are clear about what you want and discuss this with your trainer/s
And finally – and most importantly: have you received and accepted a quote for your training?
Now you are good to go!
On the day: a reputable trainer will gather information about what your staff feel they already know about the key learning points (see above). This exercise will be repeated at the end of the course. You will receive a brief report which summarises the ‘before and after’ information and analyses what this means – things to be aware of and what your ‘next steps might be.